2 Easy Methods to Clear GoTv Error Code / GoTv error Message

Gotv error message normally comes up when users fail to renew their Gotv subscription plans before the expiration date. When a user waits till his/her Gotv subscription expires before renewing it, that could cause the Gotv error code – E016 Error Message to come up. For error messages like that of E48-32, it could be caused by changes in your Gotv antenna.

If you are a GOTV user you must have had this Gotv error code – Gotv error message popped up on your TV while watching your favorite Gotv. If you have not experienced this before, you probably will someday. Hence, it is very important you learn how to clear the GoTv error code.

Whatever Gotv error code / Gotv error message you had, you dont have to worry as this Clear Gotv error code message guide will show you how to successfully clear your Gotv error code.

gotv error message

How to Clear GOTV Error Code / GOTV Error Message

How to Clear Error Code on GOTV – Clear GOTV E016 Error Message

You can clear your Gotv error message via SMS or by simply visiting the Gotv self-service website. Here are 2 Easy methods to clear your Gotv error code – E016 Error Message.

Method 1: How to Clear Gotv Error Message via SMS

You can easily clear your Gotv error message via text message. To clear your Gotv error message via SMS, ensure that you have an active subscription, and turn on your Gotv.

When that is done,

  • simply send “RESET (RESET IUC NUMBER)” as a message to 4688
  • Here is an example: RESET 2033029500 to 4688 (where 2033029500 is your IUC Number)
  • If you don’t know your IUC Number, simply check the red label under your GOtv decoder.

Note: the message must be sent with the phone you used while purchasing your Gotv

Method 2: How to Clear Gotv Error Message via Visiting the Gotv Site

Another easy method to use and clear your Gotv error message is via visiting the Gotv website.

To do that,

  • Go to http://eazy.gotvafrica.com/wap/,
  • Select your country
  • Click on the clear error code link as shown in the image below.
  • You will be asked to log in,
  • Select the exact error you see on your screen
  • Click on the clear button.

The error will be cleared immediately.

How to Clear Error Code on GOTV – Clear GOTV E48-32 Error Message

To clear E48-32 Error Message on your Gotv, simply follow the steps below

  • First, check if your antenna is properly connected to the decoder, if it not, ensure to properly connect it.
  • Next, Tap on the OK button to see the signal information
  • Next, Go to Menu> Advanced> Installation
  • Then click on Auto Scan
  • If the error is not a general issue from GOTV, channel 48 and 52 will immediately come up for you.
  • After the scanning has been completed, you will see Channel 99.
  • If it doesn’t come up, you will need to rescan to have access to all channels you paid for.

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